General FAQs

Booking & Cancellation

How do I book a room at Wrest Point?

Book direct on our website or contact reservations by phone or email for tailored assistance.

What is the cancellation policy?

Policies vary by rate. Flexible bookings allow cancellation within set timeframes; non‑refundable rates have stricter terms.

Can I change my reservation?

Yes, subject to the rate booked and availability. Contact our team for assistance.

Is it better to book direct?

Yes. Direct bookings access the best available rates, packages and support for special requests.

Does Wrest Point offer price matching?

Yes. If you find a lower eligible rate, contact our team and we will match it.

Accessibility

Is Wrest Point accessible for guests with mobility needs?

Yes. Wheelchair access throughout public areas and lift access to upper floors.

Contact Info & Guest Support

How do I contact Wrest Point?

Free call 1800 030 611 or +61 3 6221 1888.

Is the front desk open 24 hours?

Yes. Guest Services is available around the clock.

How do I contact Wrest Point?

Phone +61 3 6221 1888 or email reservations@wrestpoint.com.au. The hotel is located at 410 Sandy Bay Road, Hobart.

Payment and Billing

What payment methods are accepted?

Major credit cards and EFTPOS; surcharges may apply to some cards.

Is a pre‑authorisation required at check‑in?

Yes. A pre‑authorisation is taken on arrival to cover incidentals; release times vary by bank.

Safety & Security

What safety measures are in place?

Keycard access, smoke detection, CCTV in public areas and 24‑hour staffing.